PATIENT SURVEY

Thank you to everyone who participated in our recent patient survey, we appreciate all feedback. The results are in and can be found in the survey results document. 

Doctor Update

We are thrilled to have on board our new Registrars, Dr Charles Livingston and Dr Kunwar Talwar. Both are taking new patients as well as seeing existing patients, and are available on Health Engine for online bookings.

Dr Maverick Lee and Dr Hannah Wu have both received their Fellowship and we are very pleased that they are both continuing on with us. Congratulations to them both.

Telehealth Consults

Pioneer Medical Centre believes that the best patient care remains through face to face consults with your doctor.  There may be circumstances when a phone consult is appropriate eg discussion of results, if you are unwell with a cold or isolated with Covid-19, or for follow up.  Availability of phone consults remains the discretion of your doctor.  Our staff can advise you whether you can book a phone consult so please discuss with them by ringing 83962522.

Gaps will apply to phone consults – staff may request your payment details on booking and advise you on how to get your rebate.

SA Health continue to recommend that all patients with coughs/cold have a Covid test immediately.

Please stay well and observe the “stop the spread” campaign of social distancing, stay at home if unwell, good hand hygiene and cough etiquette.

Government’s new MyMedicare Programme

Pioneer Medical Centre is now registered for MyMedicare.

Registering as a patient is voluntary and can be done through your MyGov account or by completing a form next time you are in the practice.  Please speak to our receptionists.

Registering with MyMedicare can provide you with funded chronic disease management and preventative care from July 2025. The Government plans to increase health programs under MyMedicare in the future but have not provided details at this point.

Keeping our Patients safe

As Covid-19 and the flu continue to our communities, certain infection control steps remain in place to minimise cross infection from any upper respiratory infections.

When you attend the practice for your medical appointment, IF YOU ARE UNWELL WITH COLD/FLU SYMPTOMS, RUNNY NOSE, SNEEZING OR A FEVER, DO NOT ENTER THE PRACTICE.  Remain in your car and call us on 83962522 – staff will provide you with further instructions.

It is highly recommended that patients continue to wear a mask when coming in to Pioneer Medical Centre but it is no longer mandatory.   Wearing a mask will continue to protect you from cross infection as well as protecting other patients, clinic doctors and staff, ensuring our clinic remains a safe environment for vulnerable patients and minimizes the spread of infectious diseases in our community.

Thank you for helping us with these important preventative measures.