We are changing with the times

Our aim in this stressful time is to continue to provide the best possible service to our patients, while looking after the safety of our staff and vulnerable patients.

Under the current Medicare initiative, we encourage all patients to book phone consults. If your medical matter requires a face to face consult, your doctor will determine this during your phone consult.

Please stay well and observe the “stop the spread” campaign of social distancing, good hand hygiene and cough etiquette.

Your health management

With everything that is changing in the world currently, it is important to have your routine health issues addressed.  If you have a new health issue or if you are due for a routine health check, please do not delay getting medical attention because you feel we are “too busy” or there are “too many sick people” at the practice.

Our aim is to keep our patients well.

Changes to Protect You – New Covid Direction 1/12/20

From 1/12/2020, all patients, visitors and staff (over the age of 12) attending Pioneer Medical Centre must wear a face mask.  Even if you are collecting something, coming for a blood test or seeing the podiatrist, you will need to wear the correct mask.

As well as masks, all patients must sign in on arrival using SA Gov QR code.  QR codes are located around the practice entrances so look for one and start checking in while you wait to be called.  You can download the app via your phone and set up prior to attending for easier access – search for “my SA GOV” app in your app store.  You will need this for entry into any healthcare setting from now on including chemists, physios etc.

These are mandatory requirements by SA Government.   These measures will also protect our patients, doctors and staff and ensure our clinic is a safe environment for vulnerable patients and minimize the spread of infectious diseases in our community.

If you are unable to comply, don’t have a mask or have difficulty with the QR code, please return to your car and ring our staff on 83962522 – we will here to help.

When you attend the practice for your medical appointment, remain in your car and call the clinic – 83962522 – for further instructions.

Thank you for helping us with these important preventative measures.

Resumption of Normal Operating Hours

With commencement of daylight saving, we have resumed our normal operating hours.

Monday to Thursday 8.30am -7pm

Friday 8.30am – 6pm

Saturday 8.30 – 12 noon.

Thank you for your patience with all the changes due to Covid.